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🔒Legal

Privacy Protocol

Your trust is our foundation. We're committed to protecting your data and being transparent about how we use it.

Last updated: February 2026

Information We Collect

  • Account information (name, email, phone number, business details)
  • Inventory and sales data you enter into the platform
  • Usage data (how you interact with our features)
  • Device information (browser type, IP address, device identifiers)
  • Payment information (processed securely via Razorpay)

How We Use Your Information

  • Provide and improve our inventory management services
  • Process transactions and send service notifications
  • Send WhatsApp/SMS alerts you've opted into
  • Analyze usage patterns to improve our product
  • Comply with legal obligations and prevent fraud

Data Storage & Security

  • All data stored on AWS servers in Mumbai (ap-south-1)
  • End-to-end encryption for sensitive data
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance in progress
  • Row-level security ensures tenant data isolation

Your Rights

  • Access your data anytime through your dashboard
  • Export all your data in standard formats (CSV, Excel)
  • Request deletion of your account and all associated data
  • Opt-out of marketing communications anytime
  • Lodge complaints with relevant data protection authorities

Data Sharing

  • We never sell your data to third parties
  • Data shared only with essential service providers (AWS, Razorpay)
  • All service providers bound by strict data protection agreements
  • Government requests complied with only when legally required
  • You control what data is visible to your staff members

Cookies & Tracking

  • Essential cookies for authentication and security
  • Analytics cookies to understand usage (can be disabled)
  • No third-party advertising cookies
  • Local storage for offline functionality
  • You can manage cookie preferences in settings

Questions?

For privacy-related inquiries, contact our Data Protection Officer:

privacy@easeinventory.com